Elaine, like many, didn’t start her career intending to become a coach. But an early experience working with a coach left her fascinated by its power to transform thinking. “It wasn’t earth-shattering, but it opened my eyes. Someone simply listened to me and gently challenged my thinking in a way I hadn’t experienced before,” Elaine recalls.
That seed of curiosity eventually grew into her decision to join the PGC programme, supported by her organisation as an investment in her leadership journey. The Postgraduate Certificate (PGC) in Coaching and Mentoring for Leadership in Organisations became the foundation she needed—not only to lead more effectively but also to unlock the potential in others.
Learning to See Through New Lenses
The PGC experience introduced Elaine to new ways of approaching both her work and her interactions with others. A critical skill she developed was self-reflection—something she’d never done systematically before. “It wasn’t just about reflecting on decisions but actively questioning assumptions, biases, and deeply ingrained habits. I learned to approach conversations without an agenda, which completely changed how I connect with people.”
Another breakthrough came from exploring curiosity. “I realised how much I’d limited myself by carrying cultural, gender, and professional biases. Coaching gave me permission to explore, to be truly curious about others’ experiences and viewpoints. That shift in mindset made me a better leader and a better listener.”
Coaching Through Uncertainty and Change
Elaine’s ability to use coaching during times of upheaval became particularly powerful when her organisation went through a restructuring. “People were questioning their purpose, wrestling with imposter syndrome and doubt. Coaching allowed me to help them reframe their thinking, clarify their priorities, and approach the future with confidence. It gave them—and me—a sense of agency during a time when we felt powerless.”
She describes coaching during those months as a deeply rewarding experience. “When everything felt chaotic, helping someone else see their strengths and take meaningful steps forward kept me grounded too.”
Shaping the Future with Confidence
Three years on, Elaine continues to integrate coaching into her career. While her role doesn’t officially involve coaching, her team values her ability to bring these skills into everyday leadership. Beyond her current role, Elaine envisions building a future where coaching plays a central part. “The PGC helped me discover something I love and am good at. It’s made me think differently about how I want to spend the next five to ten years—supporting others to grow and thrive.”
Elaine also reflects on the joy of seeing her clients’ growth. “When someone you’ve coached starts showing ambition and confidence they couldn’t imagine before, it’s incredibly fulfilling. Coaching isn’t just a skill; it’s a way to create ripples of positive change in people’s lives.”
Is the PGC Right for You?
Elaine has a simple message for those considering the PGC: “Do it. It’s not just about learning coaching techniques—it’s about transforming how you think, how you lead, and how you approach life. This programme helps you discover what you’re truly capable of and how to bring out the best in others.”
She also highlights the programme’s personal impact. “For anyone who wants to help others while growing themselves, this course is a gift. It’s not just an academic exercise—it’s a journey of self-discovery and growth.”
Your Journey Starts Here
The Postgraduate Certificate in Coaching and Mentoring for Leadership in Organisations is more than a qualification—it’s a transformative experience. It equips you with the skills, mindset, and confidence to lead, coach, and inspire. Whether you’re looking to grow within your role or chart a new path, the PGC is your opportunity to take that next step.
Explore the possibilities. Take the leap. Join the next cohort and discover how coaching can change lives—starting with yours.
