Being a manager is tough, I’d argue it to be the toughest job in any organisation. You’re expected to deliver the strategy from above while also supporting, motivating, and developing the people in your team. In today’s working world, without core coaching skills, that squeeze can feel relentless.
The Evolution of ‘Personnel Management’ to the ‘People and Culture’ Team
The transition of the ‘people function’ title to ‘People and Culture’ represents a fundamental shift in how organisations view their workforce. Linda Grant explores the evolution of this function, now seen as being a strategic partner in achieving organisational goals.
Listening. Better performance for the talker, the listener and organisation!
‘Listening leads to better performance — in the person who listens, in the person who is listened to and, as a consequence, in the whole organisation’, concludes listening researcher Guy Itzchakov [1]. Plus I would add: it also leads to better change processes and campaigns. So, why has listening training not long since become part of every organisational development project and campaign? Probably because people don’t think they have time for it.
EMCC EQA Foundation Level Accreditation in Coaching and Mentoring
Across nine live, virtual webinars in autumn 2025, this foundation level course will give you the fundamental knowledge and skills to be an effective coach and mentor. Plus, fast-track access to the European Mentoring and Coaching Council’s Global Individual Accreditation (EMCC EIA) will recognise your successful ongoing application of competence.
Resilient Teams: The Strategic Power of Team Coaching in turbulent times
In an era defined by disruption and complexity, building strong teams has never been more critical. Paula Brennan explores why team coaching is emerging as one of the most powerful investments organisations can make — fostering collective resilience, unlocking innovation, and enabling teams to thrive in turbulent times.
Coaching in an overwhelming uncertain world: Coach when it matters most
We’re living in a wild world. Jamais Cascio has named it BANI—Brittle, Anxious, Nonlinear, and often Incomprehensible, and I couldn’t agree more. Change comes fast (often daily), challenges stack up, and many of us are left quietly wondering: Where do I even begin?
That’s where coaching comes in!
Knowledge management—how to transfer know-how when a colleague leaves
Know-how is crucial and is a major part of the capital of all organisations, including the non-profit sector. It has three main components:
- Expertise and experience — the knowledge,
- Methodological skills — the ability to apply knowledge,
- Social skills — the ‘necessary’ soft skills that enable this application to achieve the desired outcome.
From Confidence to Curiosity: How a PGC creates transformative leaders
Elaine, like many, didn’t start her career intending to become a coach. But an early experience working with a coach left her fascinated by its power to transform thinking. “It wasn’t earth-shattering, but it opened my eyes. Someone simply listened to me and gently challenged my thinking in a way I hadn’t experienced before,” Elaine recalls.
More Mentoring in a BANI World — Six free mentor CPD sessions
In the previous BANI sessions, we explored how mentoring can support individuals in a Brittle, Anxious, Nonlinear and Incomprehensible (BANI) world, as described by Jamais Cascio, an American anthropologist and futurist. I’ve decided to continue this theme in our webinar series, as the geo-political and economic situation globally appears to have become even more BANI in the first three months of 2025!
Mentoring in a BANI World — Five free mentor CPD sessions
Today’s world can be described as Brittle, Anxious, Nonlinear, and Incomprehensible (BANI), an idea created by Jamais Cascio, an American anthropologist, futurist, and author. The war in Ukraine, the Middle East conflict and instability, the increasing impact of climate change and a world where massive upheaval can occur in seconds, has created challenges that require a fresh lens and mindset.