Good questions lead to good listening (and vice versa: good listening leads to good questions)! They build interpersonal bridges and create connections. Questions such as: ‘What moves you?’, ‘How does that make you feel?’ or ‘Would you like to tell me more?’ are usually sufficient. Yet it is more helpful to ask a disbeliever ‘What makes you doubt?’ than to give them advice, nag them or try to reassure them with ‘It’s not that bad’.
The Power of Good Questions — in coaching, at work and in life
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Being a manager is tough, I’d argue it to be the toughest job in any organisation. You’re expected to deliver the strategy from above while also supporting, motivating, and developing the people in your team. In today’s working world, without core coaching skills, that squeeze can feel relentless.
The transition of the ‘people function’ title to ‘People and Culture’ represents a fundamental shift in how organisations view their workforce. Linda Grant explores the evolution of this function, now seen as being a strategic partner in achieving organisational goals.
Drawing attention to issues and hoping that they will be fixed or solved is normal. It’s what we do every day: There’s a problem, like a dripping tap or a flat tyre or the mobile phone has no power, and we ‘analyse the problem’ and fix it easily. But when it comes to people, like interpersonal and social problems, things get complicated. That’s why I think we need to change our approach and focus on finding solutions. And that starts with the being.
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Transfer of learning is the extent to which learners can apply their newly learnt skills, tools or techniques in everyday professional life. But how do you measure learning success and impacts? Organisations struggle to evaluate these effects, as unlike a weight or a temperature, they are expressed in changes in behaviour that cannot be directly measured.
Join the next postgraduate certificate (PGCert) accredited programme to develop your skills to be a more effective coach or mentor. Starting April 2023, this Level 7 accredited course in coaching and mentoring for leadership in organisations offers a path, via a postgraduate diploma (PGDip), to a full masters qualification.
I am still glowing with pride that I ran the London Marathon last week. Yes, I was very slow — 5 hours and 8 minutes to be precise! However, it is 19 years since I last ran a marathon, I am over 60 and have had three major operations since 2019, so I am actually thrilled with my result.
According to the CIPD, women over 50 are the fastest growing group in the workplace. With the average age of menopause being 51, more and more employees and employers are having to deal with this transition in the workplace. According to a recent survey of 2,000 women aged 45 to 67, conducted by Koru Kids; nearly 1 million women in the UK are considering leaving the workforce due to lack of support around the menopause.