‘Listening leads to better performance — in the person who listens, in the person who is listened to and, as a consequence, in the whole organisation’, concludes listening researcher Guy Itzchakov [1]. Plus I would add: it also leads to better change processes and campaigns. So, why has listening training not long since become part of every organisational development project and campaign? Probably because people don’t think they have time for it.
Across nine live, virtual webinars in autumn 2025, this foundation level course will give you the fundamental knowledge and skills to be an effective coach and mentor. Plus, fast-track access to the European Mentoring and Coaching Council’s Global Individual Accreditation (EMCC EIA) will recognise your successful ongoing application of competence.